REFUND POLICY
Our Refund Policy was last updated September 25, 2022
Thank you for consulting with To the Penny Tax & Accounting LTD.
If, for any reason, You are not completely satisfied with our services We invite You to review our policy on refunds.
The following terms are applicable for any products that You purchased with Us.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
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“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to To the Penny Tax & Accounting LTD
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“Consultation Services” refers to the services offered by us.
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“Booking” means a request by You to book a consultation service with Us.
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“Service” refers to the Website.
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“Website” refers to To the Penny Tax & Accounting, accessible from https://www.tothepennyltd.com/
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“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Cancellation Rights
You are entitled to cancel Your booking within 2 days to get a refund. There are no refunds for missed appointments or cancellations made within 24 hours of the appointment.
If the IRS chooses a tax return that we filed because of an error we made and it needs to be changed, we will refund any money paid.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by contacting us through:
_____________________________
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We will reimburse You no later than 14 days from the day on which We receive and approve the request. We will use the same means of payment as You used for the booking, and You will not incur any fees for such reimbursement.
Contact Us
If you have any questions about our Refunds Policy, please contact us:
TO THE PENNY TAX & ACCOUNTING LTD
675 Alpha Drive Suite G-64
Highland Heights, OH 44143
(216) 772-3065